SHIPPING POLICY

Shipping Policy – ØNYX Urban

This Shipping Policy outlines how and where ØNYX Urban delivers orders.

Shipping Destinations

We currently ship to countries within Europe.

Processing Time

• Orders are processed after payment confirmation

• Order processing typically takes 1–2 business days

Delivery Time

• Estimated delivery time is approximately 5 business days after shipment

• Delivery times are estimates and may vary due to external factors such as customs delays or peak periods

Shipping Origin

Orders are shipped from:

• The United Kingdom

• Poland

Depending on availability, items within a single order may ship separately.

Shipping Confirmation

Once your order has been shipped:

• You will receive a confirmation email

• Tracking information will be provided where available

Delays

ØNYX Urban is not responsible for delays caused by:

• Customs procedures

• Carrier delays

• Incorrect shipping information provided by the customer